By placing an order with Extensionz by Savonne, you agree to the following terms:
1. Order Processing
All orders require 2–4 business days to process. Business days do not include weekends or holidays.
2. Shipping
Once shipped, orders are handled by USPS/UPS. We are not responsible for delays, lost, or stolen packages. Customers must contact the carrier for delivery issues.
3. Accuracy of Information
Customers are responsible for entering the correct shipping address. We are not able to edit addresses after the order is placed.
4. Returns & Refunds
All sales are final. Due to sanitary and hygiene reasons, we do not accept returns, refunds, or exchanges.
5. Product Availability
Items may sell out. If an item becomes unavailable after purchase, you will be contacted with options.
6. Fraud & Chargebacks
Fraudulent chargebacks or disputes will result in proof submission to the bank, including tracking information and order details.
7. Contact
For any order questions, concerns, or support, please reach out directly.
By completing checkout, you acknowledge and agree to all shop policies.